A Review of Cloud-Based CRM Systems in Healthcare: Advances, Tools, Challenges, and Best Practices. International Journal of Current Engineering and Technology, [S. l.], v. 12, n. 6, p. 848–856, 2022. Disponível em: https://ijcet.evegenis.org/index.php/ijcet/article/view/1921. Acesso em: 12 mar. 2026.